Extended Warranties FAQs
Answering your extended warranty questions so you can make an informed choice of when it's right to take out.
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How do I make claim on my extended warranty?
Refer to the claims procedures in your policy before you arrange repairs. These will give you full details of how to claim and what to do. Some companies may pay the repairer direct, whilst other plans may require you to pay for the repair yourself, and send the receipt to the insurer for reimbursement.
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What types of extended warranties are available?
Breakdown or warranty policies are available for a wide range of items. Policies include household equipment, vehicle, office machinery, boats, fitted kitchens and household furniture. The basic principles of cover are all very similar, but the individual policies will have different specific conditions.
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Are extended warranties insurance?
Some warranties are not insurance contracts, and they will usually be called service contracts, or something similar. With service contracts, your payments are put into a pool that is used to pay claims. In many cases this money is protected, so that if the retailer goes bankrupt, your claims would still be met. However, this is not always the case, so when you buy a plan, always check whether you would be covered in the case of insolvency.
